Privacy Policy

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

Introduction:

OneTrade is thoroughly committed to protecting the privacy of our site visitors and customers. We fully appreciate and respect the importance of privacy on the Internet. We respect each visitor’s and customer’s right to personal privacy. To this end, we collect and use information throughout our website only as disclosed in this Privacy Policy.

OneTrade is a product of Synel Group (Uganda) Limited, registered number 188792 and whose registered address P.0 Box 128976, Kampala, Uganda. The email address for service of any legal notices is Uganda admin@onetrade.shop or info@onetrade.shopWhat this Privacy Policy Covers;

  1. About this Privacy policy
  2. The data we collect about you
  3. How we share your personal data
  4. Personal Date Retention Period
  5. Data security
  6. Choice/Opt-Out
  7. Remedies, Questions and Contact
  1. About this Privacy Policy

This Privacy and Cookie Notice provides information on how onetrade Uganda collects and processes your personal data when you visit our website or mobile applications.

  • Process orders
  • Deliver products and services
  • Process payments and communicate with you about your orders, products, services and promotional offers
  • Keep and update our database and your accounts with us
  • Propose a unique and targeted navigation experience
  • Prevent and detect fraud and abuse on our website

2.The data we collect about you

We collect your personal data in order to provide and continually improve our products and services.

We may collect, use, store and transfer the following different kinds of personal data about you:

  • Information you provide to us: We receive and store the information you provide to us including your identity data, contact data, delivery address and financial data.
  • Information on your use of our website and/or mobile applications: We automatically collect and store certain types of information regarding your use of the onetrade marketplace including information about your searches, views, downloads and purchases.
  • Information from third parties and publicly available sources: We may receive information about you from third parties including our carriers; payment service providers; merchants/brands; and advertising service providers.
  1. How we share your personal data

We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co – branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt -in. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, third-party vendors, contractors and suppliers who perform services for us or on our behalf and require access to such information to do that service, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. www.onetrade.shop  and its affiliates will share  some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

  1. Personal Date Retention Period

OneTrade Uganda will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements.) Upon request for account closure, your account will be closed but this closure will not involve deletion of historical records of the account for the reasons already stated. However, except as may be required by law or law enforcement agents and/or regulators, further processing of the personal information related to the account will cease from time of closure.

  1. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

  1. Choice/Opt-Out

OneTrade provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all onetrade.shop lists and newsletters, please visit https://www.onetrade.shop/unsubscribe. In the future, you can unsubscribe by clicking the one-click unsubscribe button located at the bottom of every email.

  1. Remedies, Questions and Contact

If you are looking for more information on how we process your personal data, or you wish to exercise your legal rights in respect of your personal data, please Send an Email to admin@onetrade.shop  

 

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